Business Analyst

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Business Analyst

White Stuff - London, GB

Full time


White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.

Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented, and like-minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.


White Stuff has embarked on a multi-year Business Transformation Programme to enable it to become more digitally aligned. The programme includes an extensive list of strategic projects aimed at delivering new capabilities founded on the principles of single view of product, customer, and inventory. White Stuff is looking for a Business Analyst who has worked extensively in fashion-retail and on many different types of change projects. Able to work on their own, or as part of a wider team the role would suit someone who thrives in an environment that is supportive, enthusiastic, and sociable. The ideal candidate will have already worked on a business transformation programme and should be able to demonstrate corresponding knowledge of key business processes. Complementing strong skills as a Business Analyst, White Stuff is looking for someone who can highlight many examples of successful delivery of small to medium sized projects using both Waterfall and Agile. Comfort and conversancy with more technical aspects of delivery such as interface and data requirements are also of benefit.


  • Determine business requirements, as-is and to-be business processes for a series of transformation projects including Allocations and Replenishments, Product Information Management, B2B Portal and a Content Management / Digital Asset Management System
  • Project management of small to medium sized projects to assist the IT Programme Manager with the overall delivery of the Digital Transformational Programme. This includes management of any third-party software suppliers and testing providers


  • Strong experience of fashion retail with good knowledge of key business processes
  • Ability to demonstrate core skills of a Business Analyst including requirements determination, critical-thinking and mapping processes / process improvement
  • Familiarity with techniques such as BPM, UML and writing user stories with acceptance test criteria
  • Confidence with running user workshops
  • Clear communicator with an ability to tailor style to suite size and seniority of the audience (including training business users)
  • Strong written skills and able to document information succinctly
  • Proven examples of building enduring stake-holder relationships
  • Good track record of successful project delivery, some with complex integration or data requirements
  • Significant experience of working with 3rd party software suppliers
  • Familiarity with Agile methodology
  • Ability to work alone or part of a team
  • Flexibility including willingness to cope with changing priorities
  • Infectious enthusiasm mixed with a determination to succeed
  • Familiarity of working for small or medium-sized organisations preferred but not required
  • Knowledge of Jira, Confluence, Allocations and Replenishment systems, PIM, B2B Portal and CMS/ DAM would be of benefit


As a Business Analyst at White Stuff you will be entitled to an array of great benefits, some of which include:

  • Hybrid working
  • Annual bonus opportunity
  • Up to 33 days holiday per annum
  • 2 extra (paid!) days off per year to volunteer in the local community
  • 50% discount
  • Subsidised BUPA Dental Insurance
  • Healthcare cash plan and Life Assurance
  • Interest free season ticket loan
  • Pension Contribution

We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age

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